Job Overview

The people team sits at the heart of BDB. We work closely with leadership, managers and teams across the business to create an environment where people can do their best work and grow their careers.

As People Manager (Europe), you will lead the day to day delivery of the people function activating as the primary partner to managers and supporting the employee lifecycle. You will be instrumental in ensuring people processes run efficiently, that managers feel confident handling people matters, and our employee experience reflects BDB values and pace.

Alongside operational leadership, this role will also support the development of our internal learning capability - helping build practical, digital first learning resources that strengthen management capabilities and career development across the business.

Responsibilities

Manager Partnership & Employee Relations

Act as the primary People partner for junior and mid-level managers to ensure consistent, fair and early resolution of matters.

• Provide expert guidance across the full employee lifecycle including performance management, probations, conduct and grievances

• Lead employee relations cases with confidence, escalating complex matters where required

• Coach managers on handling people situations effectively and fairly

• Ensure issues are addressed early and consistently

People Operations, Data Integrity and Payroll

• Oversee the day-to-day delivery of People operations across the UK office, with some global collaboration

• Work closely with and help develop the People Coordinator to ensure strong operational execution and scalability of processes.

• Maintain accurate people data across systems including HiBob

• Oversee payroll inputs and benefits administration with external providers

• Ensure processes remain efficient, accurate and scalable

Performance, Promotions and Progression

Support the delivery of BDB’s performance and progression processes.

• Coordinate the promotion cycle, ensuring documentation, consistency and accuracy.

• Proactively manage probation processes to address issues early

• Help translate employee feedback and people data into practical improvements

Learning and Manager Capability

Support the development of practical learning across the business

• Contribute to building BDB’s internal learning hub (BDB Learn)

• Work with subject matter experts to capture internal knowledge and turn it into accessible learning resources

• Support delivery of internal training sessions for managers and teams

• Help embed learning into key lifecycle moments including onboarding, probation and manager development

• Ensure learning content is practical, relevant and easy to engage with

This role is not a dedicated L&D role but requires someone comfortable building and delivering practical internal learning.

Engagement, Culture and Communication

Actively support initiatives that strengthen BDBs culture and engagement.

• Support with internal communications, company updates, and people initiatives

• Help organise people lead events and engagement activities

• Contribute to embedding BDB Values into everyday employee experiences.

• Use feedback and insights to highlight opportunities for improvement.
  

Skills & Attributes
We are looking for a highly organised and commercially aware individual who can balance people needs with business goals, thrives in a fast paced environment and takes ownership of complex problems.

• Strong generalist experience in a fast paced agency environment.

• Confident handling day to day ER independent

• Proven experience supporting managers and building management capability

• Highly organised and comfortable managing multiple priorities

• Strong operational discipline with a pragmatism approach.

• Commercially aware and ability to balance people and business needs

• Some experience in building and delivering learning content
  

About Billion Dollar Boy

Billion Dollar Boy (BDB) is a global creator agency, using industry-leading tech solutions to deliver integrated, creator-led advertising and end-to-end campaign management. Founded in 2014, Billion Dollar Boy was among the first global influencer agencies and now has offices in London, New York and New Orleans.

Since its inception, BDB has partnered with some of the world’s leading brands - including Heineken, King, Nintendo, PepsiCo and L’Oréal - connecting them with more than 10,000 vetted content creators.

BDB client campaigns have been awarded at the Cannes Lions, Influencer Marketing Awards, Webby Awards, Shortys, The Drum Awards and Adweek.

Our Culture

Our mission is to redefine advertising by reflecting culture through the voices of creators, where creativity is democratized, and technology is the driving force behind impact. We champion equity and inclusion, and believe that diversity sparks creativity, problem-solving, and well-being. Along with fostering these values, BDB is committed to being the most innovative creator marketing agency in the world through initiatives like FiveTwoNine and Muse.

Our Values

We believe one of the biggest issues advertising agencies face is reputational. Our vision is to change that by setting a new standard of advertising with a greater social purpose, where creativity is democratised, and technology drives efficiency and effectiveness.

Billion Dollar Boy has identified industry problems and potential solutions, leading to a set of Future Behaviours that should be adopted by every agency to positively change advertising as a whole:

• Work with brands, but on behalf of people - Brands are clients, but agencies must prioritise people’s interests, educating brands on consumer importance and acting on behalf of the people.

• Seek out less heard voices, act upon what they tell you - Diverse opinions and perspectives improve work and the world. Agencies must actively listen to and act on a broad range of voices.

• Be fair to everyone, then you’ll have nothing to hide - Agencies should ensure objective and transparent reward structures to promote equality.

• Treat your clients like friends and employees like best friends - Clients provide opportunities, but employees turn them into work. Agencies must prioritise employees' wellbeing.

• Solve problems with a curious mind - Creativity involves original ideas. Agencies should explore unproven solutions and take risks for better outcomes, even if things aren’t broken.

• Empower employees with a framework for freedom - Provide supportive structures without restrictions, allowing employees to make decisions and control their career progression within clear business parameters.
  

Equal Opportunities

We encourage employees to be open and confident and appreciate that every member of the team makes a vital difference.

Billion Dollar Boy embraces equality, diversity and inclusion and will seek to promote these benefits in all of our business activities.

When recruiting new employees or when affording our current employees with opportunities for promotion, it means that we will:

• Recruit, develop and retain the most talented people, regardless of their background and make best use of their talents;

• Not discriminate unlawfully against any person;

• Select the best person for the job in terms of qualifications and abilities.

• This sets out our approach to equal opportunities and the avoidance of discrimination at work.

• A part of what we offer at BDB is a considerate suite of competitive benefits, which will be discussed with you throughout the interview process

Our Perks

• 25 days annual leave

• x1 additional day of annual leave per year of service up to a max. of 5

• x5 days additional annual leave granted each third year of service – to be taken in that year

• 3 additional days between Christmas and New year*

• 2x Charity days

• Cycle to work scheme

• Discounted Tech Scheme

• Flexible working – We offer our employees the opportunity to work ad hoc from a remote location if it makes their lives easier and simpler.

Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.

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